And this is my program:
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#include <iomanip.h>
#include <iostream.h>
#include <string.h>
const int max_survey_name_len=100;
const int max_question_name_len=80;
const int question_code_len=3;
const int max_answer_name_len=40;
const int max_questions_per_survey=100;
const int max_answers_per_question=10;
const int max_number_of_results=10000;
const int max_cross_table_name_len=100;
const int buf_size=256;
inline int char_to_number(char c)
{
  if(c>='0'&&c<='9')
    return c-'0';
  else if(c>='A'&&c<='Z')
    return c-'A'+10;
  else
    switch(c)
    {
      case '.':
        return 36;
      case '*':
        return 37;
      case '@':
        return 38;
      default:
        return -1;
    }
}
inline void new_line(void)
{
  char buf[buf_size];
  cin.getline(buf,buf_size);
}
struct TCell
{
  int number;
  int percentage_of_row;
  int percentage_of_column;
  int flag_of_row;
  int flag_of_column;
};
class TAnswer
{
  public:
    void init(void);
    void output(void);
    char get_code(void)
    {
      return code;
    }
  private:
    char code;
    char name[max_answer_name_len+1];
};
class TQuestion
{
  public:
    void init(void);
    void output(void);
    int get_answer_id(char c)
    {
      return map[char_to_number(c)];
    }
    char *get_code(void)
    {
      return code;
    }
    int get_n_answers(void)
    {
      return n_answers;
    }
    char get_answer(int no)
    {
      return answer[no].get_code();
    }
  private:
    char code[question_code_len+1];
    char name[max_question_name_len+1];
    int n_answers;
    TAnswer answer[max_answers_per_question];
    int map[39];
    int next_answer(void);
};
class TSurvey
{
  public:
    void init(void);
    void get_result(void);
    int get_cross_table(void);
    void generate(void);
    void output(void);
  private:
    char name[max_survey_name_len+1];
    int n_questions;
    TQuestion question[max_questions_per_survey];
    int n_persons;
    int result_id[max_number_of_results];
    int q1,q2;
    char cross_table_name[max_cross_table_name_len+1];
    TCell table[max_answers_per_question+1]
[max_answers_per_question+1];
    int next_question_or_person(void);
    int get_question_id(void);
};
void TAnswer::init(void)
{
  cin.get(code);
  cin.ignore(1);
  cin.getline(name,max_answer_name_len+1);
}
void TAnswer::output(void)
{
  cout<<" "<<code<<" "<<name<<endl;
}
int TQuestion::next_answer(void)
{
  char c;
  cin.get(c);
  if(c==' ')
    return 1;
  else
  {
    cin.unget();
    return 0;
  }
}
void TQuestion::init(void)
{
  cin.get(code,question_code_len+1);
  cin.ignore(1);
  cin.getline(name,max_question_name_len+1);
  n_answers=0;
  memset(map,-1,sizeof(map));
  while(next_answer())
  {
    answer[n_answers].init();
    map[char_to_number(answer[n_answers].get_code())]=n_answers;
    n_answers++;
  }
}
void TQuestion::output(void)
{
  cout<<code<<" "<<name<<endl;
  for(int i=0;i<n_answers;i++)
    answer[i].output();
}
int TSurvey::next_question_or_person(void)
{
  char c;
  cin.get(c);
  if(c!='#')
  {
    cin.unget();
    return 1;
  }
  else
  {
    new_line();
    return 0;
  }
}
void TSurvey::init(void)
{
  cin.getline(name,max_survey_name_len+1);
  n_questions=0;
  while(next_question_or_person())
    question[n_questions++].init();
}
void TSurvey::get_result(void)
{
  n_persons=0;
  while(next_question_or_person())
  {
    char buf[buf_size];
    cin.getline(buf,buf_size);
    for(int i=0;i<n_questions;i++)
      result_id[n_persons*n_q